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- 121716 Groen - Reliable Transformer for Your Needs 121716 Groen - Reliable Transformer for Your Needs


121716 Groen - Reliable Transformer for Your Needs
- Description
- Shipping & Returns
- Reviews
Discover the 121716 Groen Transformer, designed to offer dependable performance in various applications. With primary voltage options of 208/240V and secondary at 24V, this transformer ensures your devices operate efficiently.
- Primary Voltage: 208/240V
- Secondary Voltage: 24V, 75VA
- Enclosed coil design with 2 mount holes (3-1/2" centers)
- Includes 5 each 1/4" tabs for easy connection
- Compatible with several Groen models such as HY-3E, HY-5E, and others
Replaces Part Number
Groen: 121716
Specifications
- Frequency: 50/60Hz
- 3.75 Circuit Breaker
- Hartland Controls Model: HCT-09J2BB07
Fits model
Groen: (2)HY-3E, (2)HY-5E, (2)TRI-RES-20G, AE/1-100, AE/1-20, AE/1-40, AE/1-60, AE/1-80, AH/1E-100, AH/1E-20, AH/1E-40, AH/1E-60, AH/1E-80, HFP/2-2, HY-12E, HY-12GF(CE), HY-24E, HY-24GF(CE), HY-3E, HY-3E(CE), HY-5E, HY-5E(CE), HY-6E, HY-6G, HY-6GCAV for HY-6SE, NEB/1, SSB-10E, SSB-3E, SSB-5E, TRI-RES-20G, VRC-3E, VRC-6E
Shipping & Returns – B2BFSI
Effective Date: April 2025
Contact: support@b2bfsi.com
Shipping Information
We ship within the United States only using UPS.
Shipping is fully automated—you will not be able to place an order if the item is out of stock.
At this time, we do not offer free shipping or allow customers to choose the warehouse location.
📦 Shipping Carriers: UPS
🚚 Order Availability: Automated stock check — only available items can be ordered
🌍 Shipping Region: United States only
❌ No International Shipping
Returns Policy
Eligibility & Timeframes
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Returns are accepted within 14 days of receiving your order.
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Defective or non-working parts may be returned within 90 days.
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Items must be unused, in original packaging, and include proof of purchase.
How to Start a Return
You can start a return in two ways:
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Log in to your account at https://account.b2bfsi.com and use our automated return portal.
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Email us at support@b2bfsi.com to request return authorization.
🔁 Items sent without prior return authorization will not be accepted.
🏷️ Final sale items are non-returnable.
Return Shipping & Fees
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If we made a mistake, we will provide a UPS return label and cover return shipping.
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If the return is for any other reason:
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Customer covers return shipping
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A 25% restocking fee applies
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Return must be initiated and delivered back within 14 days
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Return Address: Provided after return request approval
Return Carrier: Only UPS is accepted
Non-Returnable Items
We do not accept returns on:
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Final sale or clearance items
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Special-order or customized parts
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Used electrical components
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Hazardous materials or flammable liquids
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Gift cards
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us immediately. We will assess the issue and provide a resolution.
Exchanges
We do not process direct exchanges. If you'd like to replace an item, please return the original and place a new order.
Refunds
After we receive and inspect your return, we’ll notify you of the approval. If approved:
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Refunds are issued to the original payment method
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Processing takes up to 10 business days
If more than 15 business days have passed since your refund was approved, please contact us at support@b2bfsi.com.
Summary
Return Window | Return Shipping | Restocking Fee | Refund Time |
---|---|---|---|
14 days | Customer (unless our fault) | 25% | Within 10 business days |
🛠️ Warranty returns accepted up to 90 days from delivery
📦 Only UPS is accepted for returns
📬 For return authorization, log in to your account or email us
Related products


Frequently Asked Questions
How to replace?
- Step 1: Turn off power to the unit.
- Step 2: Remove the old transformer by unscrewing the mounting bracket.
- Step 3: Disconnect the wires and remove the transformer.
- Step 4: Connect the new transformer, ensuring all connections are secure.
- Step 5: Mount the new transformer and restore power.
Estimate time?
Approximately 30-45 minutes.
What if the transformer trips the breaker?
Check load requirements and connections.